At Crown Enterprises, we deliver Flat-Rate IT Consulting, Management, Monitoring, and Maintenance services so that you can focus on your Patients, not your technology.
Our Flat-Rate IT Management Service is; HIPAA-HITECH compliant, directly or indirectly supports all Electronic Health Records (EHR) , Electronic Medical Records (EMR), Practice Management (PM) and Medical Billing software solutions, and reduces the cost and complexity of your technology.
Crown’s experienced staff members are your EHR, EMR, PM and Medical Billing support specialists. They focus on understanding your vital Patient and Billing processes and workflow to enable the most effective use of your technology resources.
Our services are HIPPA compliant from beginning to end. At Crown, our Support Desk Engineers and on-site Technicians are trained to remain compliant during system or software work. As your Business Associate (BA), we understand the importance of a HIPPAHITECH compliant audit trail. As a Medical Practice BA, our compliance framework is also the HIPAA-HITECH Act
Crown can be your Virtual IT Department. Like in-house IT Staff, Crown is responsible for ongoing system management including monitoring and maintenance, plus advisory and planning functions, but eliminates the expense of employee headcount.
Proactive IT Managed Services are as critical for IT systems as regular checkups are for the health of your patients. We regularly check your systems and update software. If equipment fails, Crown manages the vendor to get the equipment fixed or replaced. In case of a cataclysmic event, our Disaster Recovery process will get you up and running. Fast.
Technical expertise is required to; handle software updates and integration, avoid equipment breakdowns and manage network failures. The Crown team is certified in multiple technical disciplines. We have decades of experience.
Protecting your systems from internal and external threats is our highest priority. We have the experience and skill needed to put in place the solutions that will guard your data from malware and cyber-attack. New computer viruses come knocking like clockwork. Crown’s IT Service fights the cyber criminals for you.
Rely on Crown to be your Virtual CIO and IT Department. Our services include: Security, Proactive System Maintenance, 24-Hour Monitoring and Maintenance, Vendor Management, Technology Guidance, Support Help Desk, Disaster Recovery and IT Budget Forecasting to name a few.
Crown is a single-point-of-contact IT Management solution for all your IT concerns.
Our healthcare-specific services include:
- HIPAA-compliant procedures and accountability
- EHR, EMR and Practice Management Software consulting and support
- Medical Billing Software consulting and support
- Proactive desktop, server and network management
- Branch office connectivity support
- Lab Interface setup and configuration
- Physician remote access
- Mobile Device management and configuration
- eClinicalWorks
- NextGen
- Greenway
- gloStream
- Medical Manager
- McKesson (IKnowMed, Medisoft)
- Practice Fusion
- AMS
- Ramsoft/Power Reader
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